IT Network/Telecom Billing Financial Analyst



The IT Network/Telecom Billing Financial Analyst is responsible for running the financial analysis for each client engagement. This requires building a comprehensive baseline of current network assets, services and cost drivers. The Analyst will work with other project resources to model multiple potential solutions for network transformation as well as the resulting business case. The Analyst must have working familiarity with network services and infrastructure cost drivers.



• Utilize carrier and network services supplier portals to extract billing and operational data for baseline creation and analysis

• Merge multiple sources of data and information (portal extracts, ERP extracts, service orders, contract documents, stakeholder input, etc.) to create baseline models to support audit, negotiation, and transformation initiatives

• Create scenarios from baseline models comparing alternatives and possible outcomes to support decision making at Fortune 100 companies

• Review, investigate and perform audits for network services invoices

• Analyze invoices against signed contracts, order forms, and internal monitoring tools to verify that all charges are valid, or that corrections can be made (retroactively if necessary)

• Work closely with client to confirm services have been properly authorized and delivered by suppliers

• Review detailed voice and data billing for optimization opportunities (i.e. circuit disconnects or downgrades, unused lines, etc.). Document and track all errors, issues and disputes

• Document and monitor billing disputes. Work with various vendors to resolve issues or disputes. Assist client in obtaining refunds where necessary. Make recommendations for Billing Operations process improvement (general billing ops, policy compliance, process, etc.)

• Proactively identify opportunities for further cost reductions, focus, and optimization

• Host regular internal and external client and carrier meetings to report on progress, discuss strategies, and make recommendations



• Previous experience with Telecom Expense Management (TEM) systems

• Strong interpersonal skills and experience interacting with all levels and departments within company, client, and vendors/carriers

• Analytical and Accuracy-focused. Strong attention to detail

• Global/international telecom experience is a plus.

• Experience working remotely and being self-directed/self-motivated.

• Bachelor’s Degree

• 3-5 years current experience managing telecom invoices, contracts, carrier portals, and tariffs

• Intermediate to Advanced MS Office, with strong Excel skills. Ability to create tables and utilize queries in Microsoft Access or other database tool a plus

• Knowledge of wireline and wireless telecom service components and associated billing elements across multiple vendors



  • Competitive salary commensurate with experience
  • Work from home
  • Health and dental benefits
  • 401K


Qualified candidates should submit their resume and cover letter to:


Strongbow is a results-driven consultancy that identifies the optimal network solution to meet enterprise needs, yielding better performing, more reliable global networks that return tens of millions in saving to your bottom line.

We drive transformation for the world's largest enterprises by optimizing global voice and data networks to better connect the data centers, applications, and people that run your business.

But, what really sets Strongbow apart is our ability to unlock the best possible solution for clients, combined with our commitment to work until that change becomes real. Free from market bias and private interests, we think beyond customary solutions to leverage market opportunity for our clients’ benefit.

In today’s market, there are few places for enterprises to turn to for impartial counsel and support. At Strongbow, we fight for our clients’ best interest in everything we do, offering straight answers, real solutions and significant savings to reinvest in the growth of your company.  


  • Competitive salary commensurate with experience
  • Work from home
  • Health and dental benefits
  • 401K